Check-in/out

Check-in: 4:00 pm to 8:00 pm

Check-out: before 11:00 am

 

Cancellation Policy
Cancellation and prepayment policies vary according to the rate plan you have booked.
Our standard cancellation policy applies to most rate plans as follows:

  • Cancel more than 14 days prior to your arrival date without penalty
  • Cancel less than 14 days prior to your arrival date, 25% of your initial payment will become non-refundable.
  • Cancel within 48 hours of your arrival date, your reservation is non-refundable.

 

Payment
A valid credit card is required to guarantee your reservation. Cash and Debit card are not accepted.  ***All Reservations Require Credit Card Deposit of 100% at time of booking, your reservation is not guaranteed until you have paid. 
Refundable damage deposit
Upon arrival, the resort will require a pre-authorization on a valid credit card as a damage/incidental deposit in the amount of $250.This pre-authorized amount will be released after incidentals have been paid and after we have inspected the property for damages. 

 

Smoking Policy

April Point Resort is committed to providing its guests and associates with a smoke-free environment. Please note that smoking is prohibited in all the rooms and all public areas of the Hotel. Smoking is only allowed outside the building. All associates have been trained to respond to potential violations of the policy, and violators will we charged a $500 excessive cleaning fee, due at the time of check out. 

Pet Policy

Pets are allowed in specified rooms.  You will need to contact the hotel to ensure you are assigned a pet friendly room. Pet fee (cleaning) of $30/pet/night will be applied and we allow a maximum of 1 pet per room, only dogs allowed. In addition, if a guest has a pet in a room and they do not disclose this to the front desk, there will be a $500 charge to their room. 
Service animals (dogs only) are free of charge, but you must show us their certificates and they are only allowed in our designated pet friendly rooms.

Pets cannot be left unattended in the room. For more information please see our full version of Pet Policy 2024.https://webbox-assets.siteminder.com/assets/sskffjkhjsvjbhfp/3cd2b871-8b5e-48c6-a5ab-d7971eeb3dfd.docx

 

Child Policy

0~12 years free 
13~18 years old will be charged as adults. 

Cot and Extra Bed Policy

There is no capacity for cots at this property. 

 

Third Party Reservation

If you make your reservation through a third party, we do not guarantee that the reservation and property information provided by the third party is correct.  Only Booking.com and Expedia are our contracted OTA partners. April Point does not control any third-party website and is therefore not responsible for the content of any linked website or any link contained in a linked website.